These Terms and Conditions govern the commercial relationship between MERTAŞ Endüstriyel Temsilcilik ve Dış Tic. Ltd. Şti. (“MERTAŞ”) and its customers and business partners.

1. Parties and Scope
This document covers all sales, consultancy, and project services provided by MERTAŞ in the fields of metal-processing technology representation, BESS sales consultancy, EV charging infrastructure dealership, and battery test systems.

2. Offers and Orders
Offers submitted by MERTAŞ are valid for 30 days from the date of the offer, unless otherwise specified. Orders become binding upon written approval. Offers may vary depending on manufacturers’ price lists and exchange rates.

3. Prices and Payment
Unless otherwise agreed, prices are denominated in Euro or US Dollars; the Turkish Lira equivalent is calculated at the CBRT foreign-exchange selling rate on the date of payment. Commercial interest is applied in the event of delay.

4. Delivery
Delivery periods are estimates and are not binding. MERTAŞ shall not be held liable for delays caused by the manufacturer, transportation, or force majeure. Damaged deliveries must be reported in writing at the time of delivery.

5. Warranty
Product warranties are subject to the manufacturer’s terms. Malfunctions resulting from misuse, unauthorized intervention, or negligence are excluded from warranty coverage.

6. BESS Consultancy Services
System offers, financing recommendations, and RTB project evaluations provided within the scope of BESS are for informational purposes only. The final investment decision rests solely with the customer. MERTAŞ shall not be held responsible for the performance of third-party projects or for financing decisions.

7. Confidentiality
The parties undertake not to disclose each other’s confidential information to third parties during the term of the commercial relationship and for 3 years following its termination.

8. Intellectual Property
Offers, project files, and consultancy reports prepared by MERTAŞ are the intellectual property of MERTAŞ and may not be transferred to third parties without written permission.

9. Limitation of Liability
MERTAŞ’s liability shall not exceed the service fee collected in respect of the relevant transaction. MERTAŞ shall not be liable for indirect or consequential damages.

10. Governing Law and Dispute Resolution
These Terms are governed by Turkish Law. The Istanbul Courts and Enforcement Offices have jurisdiction over any disputes.

11. Right to Amend
MERTAŞ reserves the right to amend these Terms upon prior notice. The current version can be accessed at www.mertas-tr.com.